When an SDD is rejected due to insufficient funds in the debtor’s account, SEPA Payment Suite can reissue a new SDD based on the following parameters, defined by the creditor:
number of days prior to reissue of a new transaction; maximum number of reissues.
The new flow has the following characteristics:
the payment date is established using the earliest issue date, that is the reject date plus the number of days defined by the creditor (minimum 2 or 5 days following the diagram of flows);
the reference number is automatically generated by SEPA Payment Suite;
the “Payment reason” field contains wording indicating the description of the original direct debit as well as the original wording;
its status depends on the status of the mandate to which it relates (see SDD status management).
The creditor is notified that the new SDD has been created by means of an alert (see Alert management). Once created, the new flow follows the standard SDD lifecycle.