The Operator Log

Reminder: the Operator Log

Every action processed on SPS leaves a trail and is viewable from the operator log. However, browsing the GUI is by itself not logged.

For an action to be traced, it must be attached to an identifiable user. Consequently, the actions that can be logged on the operator log are:

Every action performed on the web interface because they are linked to a single logged-in user;
Every action performed on web services can be traced back if the web service was used by a valid user;
Every action performed using files batch processing initiated by a user is logged because they are launched by a valid user. Batch processing initiated by a service is not tracked.
Every action performed on the organization (see the functional specification “Organization Audit Trail”)

The operator log gives an overview of the following events:

Object	ID	Event
Mandate	UMR \| SCI	Creation Modification Validation Revocation Sent to debtor Suspension Activation
SDD	End to End ID \| SCI	Creation Modification Validation Correction (erroneous SDD Cancellation Rejection Reversal Refunded through an SCT
SCT	SCT ID	Creation Modification Cancellation Validation Rejection
SDD R-Transaction	R-Transaction ID	Creation Confirmation Linking (with an SDD)
SCT R-Transaction	R-Transaction ID	Creation Confirmation Linking (with an SDD)
Form Order	Order ID	Creation Modification
Collection	Collection ID	Generation Validation Modification Cancellation
Payment Schedule	UMR + associated SCI mandate	Creation Modification Deletion
Collection File	File name	Generation Download
Alert	Alert Label	Dismissal Subscription
Notification	Relevant object ID	Creation
File	File name	Import
Organization	Organization name + External ID	Creation Modification Options Modification Deletion Modification ofnotification templates
User	Login	Creation Modification Deletion Connection User unlock New password creation
Group	Group name + Group code	Creation Modification Deletion
Creditor	SCI	Creation Modification
Supplier	Supplier name + supplier code	Creation Modification Deletion
Event Report	Event report name	Creation
Settings	Page name	Modification
Security user	User login	Login

A reseller user can browse to: Home > Creditor > Dashboard > Operator Log to view the log.

A user linked to a reseller can search for events by using the following criteria:

Reseller filter allows to select:
- A reseller or one of its sub-entities, by default the reseller entity of the user is selected
- A creditor entity which is related to the selected reseller, by default the choice “all” is selected;
The element type on which the event is based on (mandate, SDD, SCT…);
The event type;
The operator login that was responsible for the event. The search is not case sensitive;
See the “Reseller” elements: displays the information linked to the reseller or its sub- reseller;
See the “Organization” elements: displays the information linked to the creditor or its sub-entities;
A time frame for the search.

The results table displays the following information:

For some events, it is possible to access their details if an action button appears on the Action column.

A creditor user can browse to: Home > Creditor > Dashboard > Operator Log to view the log.

A user linked to a supplier can search for events by using the following criteria:

Creditor filter to select a creditor or one of its sub-entities, by default the entity linked to the user is selected;
The element type on which the event is based on (mandate, SDD, SCT…);
The event type;
A time frame;
The user responsible for the action. The search is not case sensitive;

The results table displays the following information:

For some events, it is possible to access to their details if an action button appears on the Action column.