The exchange methods supported for this operation are presented in this table.
Two generation methods for paper mandates are available to the creditor:
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PDF download of the mandates from the application GUI and printing from the user’s desktop;
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Generation of files (PDF or XML) for electronic transmission to the creditor, the debtor or an approved printer.
The data that appears in the paper mandate matches that defined as standard by the EPC.
The mandate language is that of the debtor, if known, or otherwise that of the creditor. If no language has been set for either party, English is used.
PDF file download
Users can request the generation of a PDF file of the mandate displayed in the application GUI.
Printing and mailing the mandate to the debtor is payable by the client. Returning the paper mandate from the debtor to the creditor is outside the scope of SEPA Payment Suite.
Batch file generation
SEPA Payment Suite enables mandates to be extracted for delivery to debtors and the generation of associated files in PDF or XML format. The extraction rate is adjustable and is fixed at once per day by default. Depending on the configuration of the creditor, the files are transmitted:
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Directly to debtors by e-mail;
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To the approved printer by file transfer, in which case, sending the mandates to debtors comes as a result of an agreement between the creditor and the printer and is outside the scope of SEPA Payment Suite.
Whatever configuration is chosen, returning the paper mandate from the debtor to the creditor is outside the scope of SEPA Payment Suite.