Suspension of Mandates

SEPA Payment Suite offers the possibility to temporarily suspend an active mandate: its status becomes “Suspended”. A comment can be added to indicate the reason for an action. An effective date may also be specified - by default this is the current date. If there are “Created” SDDs related to this mandate, their status is also updated when the mandate changes its status (see SDD status management).

If the creditor asked for the validation, the mandate will be under the status “Waiting for suspension”. The mandate can only be validated by an authorized user other than the user that effected the original transaction. Once the user validated the request, the mandate becomes “Suspended”.

The exchange methods supported for this operation are presented in this table.