For the steps 1, 2 and 3, the creditor can customize:
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Les 3 web pages thanks to a CSS files:
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The PDF mandate.
The customisation (optional) consists in adapting the final presentation like: texts (type, style and colour), the position of the frames, and add pictures (logo) and this, for each language supported by SPS Signature.
The creditor can create his own presentation but it will belong to WL to validate if the juridical information are correctly mentioned.